Walk-in for Technical Support Engineer Mphasis Bangalore


Company : Mphasis

Website : www.mphasis.com
Job Role : Technical Support Engineer
Eligibility : Any Graduate
Experience : 0 – 3 Years
Salary : Rs: 2,25,000 – 3,50,000 P.A.
Job Location : Bangalore
Walk-In Date : 03 Apr – 05 Apr 2019
Walk-In Time : 10:00 AM – 04:00 PM

Company Profile:

Mphasis is a Bangalore based IT services company majority owned by Hewlett-Packard. The company provides infrastructure technology and applications outsourcing services, as well as architecture guidance, application development and integration, and application management services. It serves financial services, telecom, logistics, and technology industries. MphasiS is ranked #7 in India IT companies and overall #165 by Fortune India 500 in 2011[2] with more than 40,000 employees [3] as of 2012. In February 2014 the Mphasis company changed its logo and the Brand Name as Mphasis Unleash the Next as it seeks to boost business other than from parent Hewlett-Packard, currently its largest client.Job Description:

Problem and Incident management under Global Service Desk environment where the Tech support Engineer has to manage clients queries and technical problems via inbound calls, emails, chat and web tickets within defined SLAs Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines.
Update users about request status and close request when users are satisfied with solutions Level 1, Level 2 and Level 3 troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase.
Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups.Venue Details:

Mphasis, 4th Floor,
WTC-4, Bagamane World Technology Centre,
KR Puram, Marathalli Outer Ring Road, Bangalore 560048.Contact Person:

Sunitha

Have any Question or Comment?

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

de8c8c6eb8a9e0e9386724848de65a4a4511b5e1

Latest Sarkari Job Result available on sarkariresults.info

Enter your email address:

Delivered by FeedBurner

Lowongan kerja dan karir terbaru 2018. Temukan perusahaan-perusahaan yang menawarkan posisi-posisi terbaik dan terlaris di bursa kerja saat ini. Lowongan Kerja

Java tutorial on core java, servlet, jsp, struts, spring, jsf, hibernate, junit, javamail api, quartz schedular, jdbc, generics, sql, log4j, iText, ant, jsoup, jaxb, json, javascript, xml parser, json, jar, war, oracle plsql, angularjs, apache maven

Retail positions available at the Burlington, MA area's top recreational shop.
Most authentic website and portal for Indian government jobs exam information, Check Sarkari Result Official Website For SSC, Banking and Other Exams information All in one place at Sarkari Result®

Subscribe- Latest Jobs 2020 FREE Updates

Sign Up for latest Job alerts and get notified when we publish new posts.